Frequently Asked Spa Questions

Whether it is your first time receiving a spa treatment or you virtually live in your local spa, you will find that our therapists and estheticians are highly trained professionals who all have a nurturing and gifted touch. Our staff welcomes your feedback anytime during your session so that you may have the highest quality experience during your visit at our Spa.

spa hours Open from 9 a.m. to 8 p.m. daily.

reservations To reserve an appointment, please contact the spa at ext. 205. If you wish to make an appointment before 9 a.m. or after 5 p.m. please dial ext. 201. Due to the limited availability we highly recommend that you schedule your treatments in advance.

check-in Please arrive 15 minutes prior to your first spa appointment. This will allow you time to change into your robe, and to enjoy our peaceful lounge and a refreshing beverage by the fireplace. You may also wish to browse our boutique which offers a special array of natural body care products and gifts. To preserve the Spa’s tranquil environment, we request that all cell phones and pagers be turned off. The Spa and boutique are entirely non-smoking environments.

spa amenities We will offer you a robe, sandals, private locker, towels and amenities. Guests may also wear their in-room robes when walking to and from the Spa, and we recommend you leave your jewelry in your room and remember to bring your key with you.

cancellations We observe a 24-hour cancellation policy. Reservations cancelled within 24 hours of the appointment are billed at full rate. If you wish to reschedule your appointment, please note that a rescheduling fee may apply.

gratuities Are not included in our fees and may be given at your discretion.

If you have more questions, please call us 707-255-1197 ext 205.

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