Best Rate Guarantee Terms and Conditions

The Milliken Creen Inn & Spa will match any rate that you find on another website. If you find a lower rate on any other site, simply make your reservation on then call 888-622-5775 within 24 hours, tell us where you found a better rate and we will honor the lower rate on your reservation.

  • Rate must be for the same room type and time frame
  • Best Rate Guarantee violation claim must be made no later than 24 hours after reservation is made and at least 24 hours prior to arrival
  • Lower rate must be publicly available, viewable and bookable at the time when the Best Rate Guarantee violation claim is made

The guarantee does not apply to the following:

Unpublished rates. Unpublished rates are rates not available to the general public. Rates not available to the general public include, but are not limited to:

  • Corporate discount rates
  • Group rates
  • Meeting rates
  • Any rates requiring membership in a club such as AAA rates or AARP rates, affinity program, or other organization where the rates are targeted toward a specific group of individuals and not intended for the general public
  • Direct mail solicitations
  • Electronic mail solicitations
  • Package rates that include the room and other components such as travel, car rental, entertainment and/or meals
  • Package or group add-on rates that extend the length of a stay
  • Rates negotiated for stays extending beyond 30 nights
  • Rates that are available on auction websites
  • Rates available on websites, such as Priceline and Hotwire, that do not disclose the hotel brand until the reservation is completed
  • Pre-paid rates that involve a voucher or other form of pre-paid certificates (including electronic vouchers and certificates)
  • Best Rate Guarantee is limited to the rental rate for the room and does not apply to taxes, gratuities, guest incidental charges, or other similar charges